Testimonials
Steve did his normal superb job”.
- D.R.
Thank you very much for all your effort working with Lennox to have our unit replaced, and thank you and your co-workers for all your hard work in the cold and wet weather. Everything is working great!
- Chris & Vaughn
Thank you for installing our new A/C unit.
Jerry & Rusty did a great job. They were very thoughtful and considerate and very efficient. You can be proud to have Willy, Jerry & Rusty represent your company.
- Island Air Customer
I would like to take the time to recognize your tech Jeremy for his exemplary customer service. I had A/C issues on a Saturday morning and was forced to call for service.
He called back almost immediately. I told him what issues I was having and he told me he would be here within so many minutes. He also acknowledged the fact that he remembered me as a previous customer. I don't consider myself a narcissist but that was a special thing when someone acknowledges their familiarity with you. I explained to him I was working night shift that night and would be in bed when he got here but there would be someone to let him in.
According to my boyfriend, who was here to greet Jeremy, he arrived at the stated time and got right to business. He took care of the issues and was in and out quickly and quietly. My boyfriend noted that he had been very conscientious about being quiet. (I never heard him.) He also told me Jeremy had taken off his shoes when he came back in from being out in the backyard. How respectful! I'm amazed and thrilled!
In this time of lack luster attitudes and doing just what it takes to get by it is SO refreshing to have someone like Jeremy in my home. I wish more people had his customer service skills. Thank you so much and please let him know how much his actions were appreciated.
- Donna